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FAQ's

  • What is the turnaround time for tasks?
    This is discussed and agreed with before any tasks are started.
  • What if you don't offer a needed service?
    Don't worry, just give me a shout and we can chat about your requirements.
  • How do you communicate?
    Email and Microsoft Teams.
  • Do you do face-to-face meetings?
    Sorry to disappoint, but the only face you'll see is mine on Zoom/Teams. I still have a great personality that shines through the screen!
  • Are you insured?
    Yes, I am fully insured with Policy Bee.
  • Why would I need a Virtual Assistant?
    I can save you money and time. You don't need to worry about extra office space or equipment for me, and you only pay for the hours you need. Plus, you get someone with experience who won't need much training. It's a win-win situation!
  • What are the benefits of hiring a virtual assistant?
    There are numerous benefits. I can help save you money, increase productivity, and facilitate the growth of your business, all without the need to hire additional staff. Since I won't be your staff, you won't have to worry about: Staff overheads: There are no expenses related to employee benefits, salaries, or insurance. Additional equipment or desk space: You won't need to allocate extra resources for office setup or equipment. Long-term commitments: You only pay for the specific job or tasks, without any long-term obligations. Tax/NI obligations: You are not responsible for tax and national insurance contributions for me. Holidays, sickness, pensions, or training courses: These are not concerns when working with me, as I am always available to assist you. Socials, no more paying for Christmas parties. By utilising a virtual assistant, you can enjoy the benefits of professional support without the administrative burdens and costs associated with hiring traditional staff members.
  • What are your rates?
    £35 per hour
  • Where are you based?
    I'm based in Somerset, UK, and even if you're not located in Somerset, we can still work together effectively to support your business needs through email and video conferencing.
  • What if I only need a few hours support?
    I can provide regular support or just one hour.
  • How do you access my accounts securely?
    I use Lastpass to securely receive your password without actually seeing it.
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